The monitoring tools

OVH provides several tools to help you track the status of your machine and automatically trigger the intervention of a technician in the datacentre.

Checking the server status

 

All of our customers' servers and the entire network are monitored 24/7 by the OVH technical teams.

OVH intervenes as soon as an alert is triggered (not responding to pings) to minimise the time of unavailability of servers and network.

In case of technical problem, we reboot your machine and we send you a diagnosis of the incident so you can take steps to avoid a similar failure in the future. If necessary, a technician takes over your machine and replaces the failed hardware. In case of hardware failure, we replace the material in question. If the problem comes from software, we send you a diagnosis so you can take appropriate corrective action.

Stay informed of the status of your server

 

Verifying the proper operation of your server applications

You can specify the services to monitor (HTTP, FTP, etc ...) and even lesser-known protocols through TCP probe.

Stay informed about the status of your server protocols

OVH offers you the opportunity to be informed by email or SMS when your machine does not respond so you can intervene directly or to track the progress of the intervention of the technician. You can monitor your computer from anywhere!