VIP Support: more closeness and more responsiveness.



The activity of your business depends on OVH services. You want a quick reaction, both for incident management and commercial/technical queries.

You want to be in touch with unique contacts who know you and help you find the best solutions for your needs?

Whether it's about your dedicated infrastructure or the hosting of your website, emails, or the management of your telephony, OVH VIP Support meets your expectations.
The service costs €49 ex VAT per month*, regardless of the type or quantity of products you currently have. On the other hand, it applies automatically to new products that you order thereafter..



OVH VIP Support
Commercial + Techncial Support
Telephone + Email
(Working hours)
Included Included
Appointed commercial advisor
and technical advisor
Included
Project Manager
Incidents
Telephone + Email
(24/7)
Included Included
Priority treatment Included
By a system engineer
Interventions outside the guarantee
Standard treatment from Monday to Friday
from 9am to 6pm.
Included Included
Quotation20.00
Free
Urgent treatment
24/7
Included
Support
< 15 min
Included
An administrator contacts me by telephone Included
Quotation 232.00
**
Prices
Included49.00 /month
*
Contact us

Sign Up
*: 12 month billing
** : sum corresponding to the first hour of work (including URGENT diagnostic treatment, specifications and all or part of the resolution if it is accepted)
Resource
Forum iconsManuals

Step by step guides written by our technicians

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Community
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Ask the community on the OVH forum

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*Offer valid from the 50,000e .ovh to be ordered. Renewal price 1.99 /year . From the 100,000e .ovh will cost 2.99 /year for registration and renewal. Registration for a .ovh domain name is subject to our General Terms & Conditions this address as well as the Naming Policy for .ovh available here.