Need assistance or information?

Do you have commercial or technical query? Do you need a quote or to request an intervention? The OVH advisors are here to help.

Create a customer account

Need help to place an order?
OVH will provide you with email or phone support

+ 353 (0) 1 293 78 44

Monday to Friday, 9am to 6pm. Local call rate.

Do you want to ask us a technical question?
Contact our team of dedicated advisors

Can you no longer access your website? Is your server down?
Get in touch with the OVH experts by phone or by opening an incident ticket.

To deal with an incident, OVH will carry out a diagnostic.
If the diagnostic reveals that the incident is OVH's responsibility, the incident will be resolved as part of your service guarantee.

If this is not the case, your diagnostic may be accompanied by a quote, and you will be charged 20.00 ex. VAT.

VIP Support: faster response times, an individual approach

You rely on OVH's services to keep your business running. You need a quick response, both for incident management and commercial/technical queries.

Do you need direct access to OVH experts who understand you and your business and can provide tailored solutions?

If you need assistance with your dedicated infrastructure, hosting or emails, VIP support can meet all your needs. This service costs 49.00 ex. VAT/month*, regardless of the type or number of products which you currently have. This support continues automatically when you order new products.

OVH VIP Support
Billing + Technical Support
Telephone + Email (Monday to Friday, 9am to 6pm) included included
Commercial contact and technical contact included
Telephone 24/7 + Email (Monday to Friday, 9am to 6pm) included included
Priority handling included
Interventions outside the guarantee
Standard support Monday to Friday, 9am to 6pm included
Quote Free
Urgent 24/7 support included
Your issue will be dealt with in under 15 min included
An administrator contacts me by telephone included
Quote 232.00 ex. VAT**
Included 49.00 ex. VAT*
Buy now

*Yearly billing
** This amount corresponds to the first hour of work (including any URGENT diagnostic treatment, the quote itself and all or part of the resolution if it is accepted)