Need assistance or information?

Do you have commercial or technical query? Do you need a quote or to request an intervention? The OVH advisors are here to help.

Create a customer account

Need help to place an order?
OVH will provide you with email or phone support

1 639 0037

Monday to Friday, 9am to 6pm. Local call rate.

Do you want to ask us a technical question?
Contact our team of dedicated advisors

Can you no longer access your website? Is your server down?
Get in touch with the OVH experts by phone or by opening an incident ticket.

To deal with an incident, OVH will carry out a diagnostic.
If the diagnostic reveals that the the incident is OVH's responsibility, resolution of the incident is part of your service guarantee.

If this is not the case, your diagnostic may be accompanied by a quote, and you will be charged. 20.00 .

VIP Support: closer to you and faster response times

The activity of your business depends on OVH services. You want a quick reaction, both for incident management and commercial/technical queries.

You want to be in touch with unique contacts who know you and help you find the best solutions for your needs?

Qu'il s'agisse de vos infrastructures dédiées, de l'hébergement de votre site, de vos emails, ou de la gestion de votre téléphonie, le Support VIP d'OVH répond à vos attentes. Ce service est facturé 49.00 /month*, quel que soit le type ou la quantité de produits dont vous disposez actuellement. D'autre part, il s'applique automatiquement aux nouveaux produits que vous commanderez par la suite.

OVHVIP Support
Billing + Technical Support
Téléphone + Email (Heures ouvrées)includedincluded
Conseiller commercial et conseiller technique attitrésincluded
Téléphone + Email (24h/24, 7j/7)includedincluded
Priority handlingincluded
Interventions outside the guarantee
Traitement standard du lundi au vendredi de 9h à 19hincluded
Traitement urgent 24h /24, 7j /7included
Prise en charge < 15 minincluded
An administrator contacts me by telephoneincluded
Buy now

* Facturation 12 mois
** Somme correspondant à la première heure de travail (incluant le diagnostic en traitement URGENT, le devis et tout ou partie de la résolution si elle est acceptée)

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